At Summr Solutions, we strive to ensure customer satisfaction. If you are not satisfied with our services, you may be eligible for a refund under the conditions outlined below.
1. Eligibility for Refunds
- Web Design & SEO Packages: Refunds are available within 14 days of purchase if no substantial work has been done.
- Logo Design: Refunds are available within 7 days of purchase, provided no design work has been started.
2. Non-Refundable Services
Once design or development work has commenced, refunds may not be provided. Custom packages and services that have been initiated are non-refundable.
3. Requesting a Refund
To request a refund, please contact us at support@summrsolutions.com or call +1 984 319 1981 with your order details. All refund requests will be reviewed and processed within 5-7 business days.
4. SMS Consent
By requesting services, you consent to receive updates and notifications via SMS, including status updates on your refund request. You can opt-out of SMS messages by replying “STOP.”